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Getting Started
We help every Rio owner with setup. It's included.
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Setup Help
Initial Connection
App Setup
Device Approval
VPN Settings
SecureRoom™ Creation
Extend Mesh Wi-Fi
Support That Sets Us Apart
Common Questions
Method 1: Ethernet onboarding
1. Gather the Controller unit and the Extender units
together.
2. Connect the Extender to the LAN port of the Controller
unit with an Ethernet cable.
3. Networking is successful when the Extender unit’s LED is
solid blue.
4. Disconnect the Ethernet cable and move the Extender
unit to a location within the existing WiFi coverage area.
Method 2: WPS onboarding
1. Gather the Controller unit and the Extender units together.
2. Press the Controller unit’s WPS button for 5 seconds then release
LED will turn to blue and begin flashing
3. Press the Extender unit‘s WPS button for 5 seconds then release
LED will turn to blue and begin flashing
4. Networking is successful when the Extender unit’s LED is solid blue.
5. Move the Extender unit to a location within the existing WiFi coverage area.
RioMesh™ lets you think bigger. Much bigger.
Connect up to 8 extenders to your Rio for incredible 38,000 sqft coverage. From small apartments to sprawling estates, Rio has you covered.
Whether it's for family, guests, or smart home devices, Rio lets you create up to 4 separate Wi-Fi networks. Customize everything from the simple Rio app – no tech degree needed.
Yes - we took the same security that protects major companies and made it as easy as setting up a smart light bulb. Enterprise-grade protection without the enterprise-grade headaches.
All you need is your phone and your Rio. Our free app walks you through everything else with simple, step-by-step guidance. No tech expertise required.
High-speed Wi-Fi 6 that doesn't compromise on security. Rio delivers:
- Powerful dual-band coverage (2.4 & 5 GHz)
- Lightning-fast 2.8 Gbps speeds
- Blankets up to 4,800 sq ft
- Built-in security other routers skip
Your Rio is fully protected for a full year from purchase. If anything isn't working perfectly, we'll make it right. Plus, you'll get free updates and new features forever – no subscriptions needed.
Keep your current setup or make Rio your main router – it's your choice. We know once you experience Rio's performance, you'll want to make the switch. But we'll let you discover that for yourself.
Your Rio gets better over time with free updates – forever. No subscriptions, no premium tiers, no gotchas. When we add new features or security upgrades, they're yours automatically at no extra cost.
Think of Rio like having a strict bouncer at an exclusive club. Instead of trying to spot every bad guy, it only lets in the good guys you've approved. Everyone else stays out – no questions asked.
This isn't just any security system. It's the same approach required to protect federal agencies, now guarding your home network. Simple, powerful protection that just works.